FAQs
**What is the difference between the 4 shipping
methods?
UPS Next Day Air®: Guaranteed delivery to all 50 states and Puerto Rico by 10:30 a.m., noon or end of the next
business day, depending on destination. Some shipments to and from remote locations may require additional time in
transit. Orders must be received by 2:00pm (EST) to ship on the business day.
UPS 2nd Day Air®: Guaranteed delivery by the end of the second business day to all 50 states and Puerto Rico.
Order must be received by 2:00pm (EST) to ship on the next business day.
UPS 3 Day Select®: Guaranteed delivery by the end of the third business day to every address in the 48
contiguous states. Orders must be received by 2:00pm (EST) to ship on the next business day.
UPS Ground: Guaranteed day-definite ground delivery to every address within the 48 contiguous states. Orders
genreally ship with in 3 - 4 business days after it is received.
**Do you provide hotstamping as an option?
YES!
You may choose up to four characters or choose from the following poker chip denominations:
5¢, 10¢, 25¢, 50¢, $1, $2, $3, $5, $10, $20, $25, $50, $100, $500, $1000, $5000, and $10000
Have both sides of the poker chip stamped the same, or have your initials on one side of the poker chip and a
denomination on the other side!
- Timeframe: 2-3 weeks.
- EXPRESS Hotstamping Timeframe: 2-3 business days.
- Colors: All hotstamping is done in silver or gold foil.
- Charges: Initials on both sides (+$0.12/chip)
Denominations on both sides (+$0.12/chip)
Initials 1 side, denominations 1 side (+$0.16/chip)
Order Instructions:
1) Choose desired poker chip
2) Choose desired hotstamping option from "Hotstamping" drop-down box
3) Choose desired color from "Colors Available" drop-down box
4) Click "Order" button and repeat above steps until you have added all products to the shopping cart and
are ready to checkout
5) Specify colors, quantities, and customization for all chips in the "Comments" section of the shopping
cart when checking out or by email.
## Initials can be specified up to 4 letters.
EXAMPLE 1 - Initials 1 side, Denominations 1 side
| 20-Black |
$10, |
PHSE |
| 40-Green |
$25, |
PHSE |
| 40-White |
$50, |
PHSE |
EXAMPLE 2 - Initials both sides
| 20-Black |
PHSE |
| 40-Green |
PHSE |
| 40-White |
PHSE |
NOTE: This product cannot be returned for a refund.
**Can I choose color combination for the Poker
Chips set?
You can specify poker chips' color combination for most of the Poker Chips set. Within
the comment section of the order form, just specify them. i.e. "Red 250, Green 150, Black 50 and white
50"
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